immerss.aiVideo Shopping · Shopify setup
Shopify · Self-install

Set up Video Shopping on Shopify

Install the app, enable your host, drop the player into your theme, and run a shoppable live show that plays right on your storefront.

Want a 24/7 AI agent or live 1-1 selling instead? See all setup guides →

Before you start ~30 min · one theme edit

  • Admin access to your Shopify store
  • Access to edit the store theme for the embed code
  • An iPhone for the show host
  • The products you want to feature in the show
1

Find the Shopify app

In the Shopify App Store, search for Immersive Shopping & Videos.

Find the Shopify app
  1. 1
    Search the exact name

    Type “Immersive Shopping & Videos” in the App Store search bar.

  2. 2
    Open the listing

    Choose Immersive Shopping and Videos from the results.

2

Start installation

Click Install and log in with the store account.

Start installation
  1. 1
    Click Install

    The installation starts from the app listing.

  2. 2
    Log in if needed

    Use the Shopify account that controls the store.

3

Approve permissions

Review the access scopes and authorize the app.

Approve permissions
  1. 1
    Review access

    Shopify lists the data the app can access.

  2. 2
    Install app

    Click Install to finish authorization.

4

Connect your Immerss account

Sign in on the left, or register a new Immerss account on the right.

Connect your Immerss account
  1. 1
    Existing account

    Enter Immerss credentials and click Submit.

  2. 2
    New account

    Complete the registration form on the right.

5

Activate scripts

In the Shopify app Activation, click Activate for each required storefront script.

Activate scripts
  1. 1
    Open Activation

    Use the Shopify app menu and go to Activation.

  2. 2
    Activate all scripts

    Turn on Widget, Recently Viewed Items, and PDP Player — red dots mean inactive.

6

Enable app embeds

Shopify opens the theme editor for the embedded blocks.

Enable app embeds
  1. 1
    Check the toggle

    Turn on the required Immerss app embed.

  2. 2
    Save the theme

    Click Save after activating the embeds.

7

Open Pricing Plans

In the Shopify app, open Pricing Plans and click Select Plan.

Open Pricing Plans
  1. 1
    Pricing Plans tab

    Open Pricing Plans inside the Shopify app.

  2. 2
    Select Plan

    Click Select Plan to continue to Immerss.

8

Choose Video Shopping

Set the store traffic tier, select Video Shopping, and proceed.

Choose the Video Shopping plan
  1. 1
    Select store traffic

    Use the slider to select the store’s monthly traffic tier.

  2. 2
    Pick Video Shopping

    Select Video Shopping for shoppable live and recorded events.

  3. 3
    Proceed

    If payment is required, Shopify Admin will open for charge approval.

9

Enable streaming access for the host

In User Management, edit the user, enable Streaming > Host, and save.

Enable streaming host access
  1. 1
    Enable Host

    Turn on Streaming > Host so this user can create and run shows. Moderator is optional.

  2. 2
    Save the user

    Click Save after the Host permission is enabled.

10

Open Immerss Settings

After approving a paid plan in Shopify Admin, open Immerss Settings and click Configure Immerss.

Open Immerss Settings
  1. 1
    Immerss Settings tab

    Return to the Shopify app and open Immerss Settings.

  2. 2
    Configure Immerss

    Click Configure Immerss to continue setup in the Immerss back office.

11

Copy the video player embed code

Open Settings > Developers, copy the Video player embed code, and insert it into your store theme.

Copy the video player embed code
  1. 1
    Open Developers

    In the Immerss Back Office, go to Settings > Developers.

  2. 2
    Choose the player

    Select the channel or player configuration from this list.

  3. 3
    Copy embed code

    Copy Video player embed code and insert it into the theme on the page where the player should appear.

12

Install the Immerss iPhone app

On the host’s iPhone, find Immerss in the App Store and install the app.

Install the Immerss iPhone app
  1. 1
    Find Immerss

    Open the App Store, search for Immerss, and select the app published by Immerss.

  2. 2
    Install the app

    Use Get or the download control. When installation finishes, open the app.

13

Sign in to the host app

Use the Immerss account assigned as the show host.

Sign in to the host app
  1. 1
    Enter host credentials

    Use the email and password for the Immerss host account.

  2. 2
    Sign in

    Submit the credentials to open the Immerss app.

14

Option A: Start a stream on iPhone

A show can be created on the iPhone or in the Back Office — this step starts Option A. Open the Live tab and tap the plus button.

Start a stream on iPhone
  1. 1
    Open Live

    Use the Live tab in the bottom navigation.

  2. 2
    Create a stream

    Tap the plus button in the Live section.

15

Option A: Add the show details

Choose a cover, channel, title, host, start time, and preparation time.

Add the show details on iPhone
  1. 1
    Choose a cover

    Tap the large plus button and select the show banner.

  2. 2
    Channel and title

    Select the channel and enter a clear show title.

  3. 3
    Host and schedule

    Choose the host, a future start time, and a 5 or 10 minute preparation window.

16

Option A: Schedule and merchandise

The future start time must be later than the selected preparation window.

Schedule the show and add products
  1. 1
    Set valid timing

    Leave more time until the start than the selected 5 or 10 minute preparation time.

  2. 2
    Add products

    Select the products the host may feature and share during the show.

  3. 3
    Optional extras

    Add media assets and configure multistream destinations only when needed.

17

Option A: Review products and distribution

Confirm the selected products, optional media, and any multistream destinations.

Review products and distribution
  1. 1
    Review products

    Make sure every product needed for the show appears in the list.

  2. 2
    Add media assets

    Optional: add reusable media that the host may show during the stream.

  3. 3
    Review multistream

    Optional: enable only destinations that have already been configured.

18

Option A: Create the show

Review the completed setup, then tap Create.

Create the show on iPhone
  1. 1
    Review show details

    Confirm the cover, channel, title, and assigned host.

  2. 2
    Check the timing

    Verify the start time is in the future and later than the preparation window.

  3. 3
    Create

    Tap Create after all required fields and products are complete.

19

Option B: Open New Session in the Back Office

Prefer the desktop? Go to Streaming > Streaming channels, open a channel, and click New Session.

Open New Session in the Back Office
  1. 1
    Open a streaming channel

    Go to Streaming > Streaming channels and open the channel for the show.

  2. 2
    Click New Session

    Use New Session to open the Create stream form.

20

Option B: Complete the session form

The Back Office form uses the same show details, timing, host, products, and optional multistream settings.

Complete the Create stream form
  1. 1
    Cover and title

    Upload the show image or video and enter the title.

  2. 2
    Schedule

    Set date, future start time, preparation time, channel, and host.

  3. 3
    Create

    Add products, review the form, and click Create.

21

Join during preparation time

Open the show during its preparation window to check the setup before going live.

Join the show during preparation time
  1. 1
    Watch for the reminder

    The app notifies the host when the event is about to start.

  2. 2
    Enter the prep window

    Open the show while the PREP indicator is visible.

22

Choose the stream orientation

Select Portrait or Landscape, then tap Proceed.

Choose the stream orientation
  1. 1
    Choose an orientation

    Select Portrait or Landscape for the show format.

  2. 2
    Landscape requirement

    Turn off iPhone Portrait Orientation Lock before selecting Landscape.

  3. 3
    Proceed

    Tap Proceed to enter the stream studio.

23

Confirm the show is live

The red timer at the top confirms that the live show has started.

Confirm the show is live
  1. 1
    Check the red timer

    When preparation ends, the timer turns red and begins counting the live show.

  2. 2
    Verify audio and camera

    Confirm the intended microphone and camera are active before presenting.

  3. 3
    Use live tools

    Monitor viewers, chat with shoppers, and share products during the show.

24

Verify the embedded storefront player

Open the storefront page that contains the embed code and confirm the live show plays there.

Verify the embedded storefront player
  1. 1
    Open the page

    Use another browser tab or device.

  2. 2
    Confirm the live show

    The current stream should load in the player.

  3. 3
    Check video and audio

    Verify the shopper can see and hear the host.

  4. 4
    Finish the test

    End the show, then refresh the storefront page.

Launch checklist

Use this after setup to confirm the store is ready to go live.

  1. 1 Shopify app installed for the correct store
  2. 2 Immerss account connected or created
  3. 3 Storefront scripts and app embeds activated
  4. 4 Video Shopping plan selected and Shopify charge approved if required
  5. 5 Streaming > Host enabled for the user who will run the show
  6. 6 Immerss Settings opened and Configure Immerss selected
  7. 7 Video player embed code inserted into the intended store theme or page
  8. 8 Immerss iPhone app installed and host signed in
  9. 9 Show created from iPhone or the Immerss Back Office
  10. 10 Cover, channel, title, and host reviewed
  11. 11 Future start time is later than the 5 or 10 minute preparation window
  12. 12 Products, media assets, and optional multistream settings reviewed
  13. 13 Host joins during preparation time to test the setup
  14. 14 Portrait or Landscape selected; camera and microphone verified
  15. 15 Red live timer confirmed and complete test show finished
  16. 16 Embedded storefront player verified with live video and audio